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Mental Health Crises
Intervention and Support for Patients

You can take the test without obligation. To earn CE credit, you need to pass the test, complete an evaluation, and register/pay for your Certificate of Completion. Your Certificate will be delivered online immediately upon completing the course registration. (There is no charge for free courses and online certificate delivery.)

  • You must score 70% or better to pass this test.
  • Select one answer for each question.
  • Review your selections before submitting the test for grading.
Test Question

1. Which behavior would indicate a person is experiencing a mental health emergency?

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2. A mother who is feeling lost and abandoned after her only son leaves for college suggests which type of crisis?

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3. Which describes an example of an adventitious crisis?

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4. According to the phases in which a mental health crisis typically unfolds, which action occurs first?

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5. To deal with her chronic fatigue due to caring for her two-month-old, a new stay-at-home mother uses the “you should sleep when your baby is sleeping” advice given to her by the nursing staff at the birth center. This is an example of using a:

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6. Which term is used to describe a type of crisis resolution in which a person in crisis represses or pushes the event and associated emotions out of consciousness?

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7. Factors that increase the risk for a mental health crisis include:

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8. A sign or symptom of crisis in younger children is:

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9. One of the goals of crisis intervention is to:

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10. In performing a focused assessment for a patient experiencing a mental health crisis, the emergency department triage nurse’s primary consideration is:

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11. Asking a patient, “Am I correct in saying that you are feeling overwhelmed?” is an example of which communication technique?

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12. Which is a correct statement about Roberts’ 7-Stage Crisis Intervention Model?

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13. During which stage of Roberts’ 7-Stage Crisis Intervention Model does prioritizing current problems occur?

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14. When conducting an assessment for risk of harm to others, it is important to remember that:

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15. When attempting to establish verbal contact with a patient who is emotionally or behaviorally out of control, which action is most appropriate?

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16. Which is a true statement concerning the use of seclusion and restraints?

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17. Two criteria that can be used to identify an organic cause for psychiatric symptoms are:

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18. Which is a correct statement concerning the mental status examination (MSE)?

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19. A common sign of cocaine or crack use is:

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20. A dangerous consequence of withdrawal for individuals experiencing an emergency substance use crisis is:

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21. The hallmark features of schizophrenia are:

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22. Patients with anxiety disorder may present with:

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23. The government mandate that says an evaluation for patients seeking attention at emergency facilities must be done regardless of ability to pay is the:

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24. “Involuntary commitment” poses a dilemma between the ethical principles of beneficence and:

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25. When a family member, guardian, physician, or other public health officer applies for commitment with a certificate affirming mental illness, it is known as:


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