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Ethics for Case Managers, Part 3
Workplace Violence and Safety in Healthcare

You can take the test without obligation. To earn CE credit, you need to pass the test, complete an evaluation, and register/pay for your Certificate of Completion. Your Certificate will be delivered online immediately upon completing the course registration. (There is no charge for free courses and online certificate delivery.)

  • You must score 70% or better to pass this test.
  • Select one answer for each question.
  • Review your selections before submitting the test for grading.
Test Question

1. Which is an example of workplace violence?

Test Question

2. Researchers define the four types of workplace violence as violence by strangers, customers/clients, coworkers, and:

Test Question

3. Which term describes a type 3 form of workplace violence that involves frequent or repeated personal attacks that are emotionally hurtful or professionally harmful?

Test Question

4. Risk factors for assaults of healthcare workers include:

Test Question

5. Which is an example of an early (Level One) warning sign that can alert others to a potentially threatening situation?

Test Question

6. The first step when responding to a Level Three emergency situation is to:

Test Question

7. Which stance, posture, or action is recommended when dealing with a potentially violent individual?

Test Question

8. When confronted by an aggressive person who has a weapon, it is important to:


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