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Ethics for Case Managers, Part 3
Workplace Violence in Healthcare

You can take the test without obligation. To earn CE credit, you need to pass the test, complete an evaluation, and register/pay for your Certificate of Completion. Your Certificate will be delivered online immediately upon completing the course registration. (There is no charge for free courses and online certificate delivery.)

  • You must score 70% or better to pass this test.
  • Select one answer for each question.
  • Review your selections before submitting the test for grading.
Test Question

1. Which is an example of workplace violence?

Test Question

2. Researchers define the four types of workplace violence as violence by strangers, customers or clients, coworkers, and:

Test Question

3. Which is a type 3 form of workplace violence that involves frequent or repeated personal attacks that are emotionally hurtful or professionally harmful?

Test Question

4. The majority of workplace violence incidents in the healthcare setting are:

Test Question

5. Which is true concerning the incidence of workplace violence?

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6. Which is a true statement about workplace violence in the healthcare setting?

Test Question

7. Risk factors for assaults of healthcare workers include:

Test Question

8. Which is an example of an early (Level One) warning sign that can alert others to a potentially threatening situation?

Test Question

9. The first step when responding to a Level Three emergency situation is to:

Test Question

10. Which stance, posture, or action is recommended when dealing with a potentially violent individual?

Test Question

11. When confronted by an aggressive person, it is important to:

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12. The Occupational Safety and Health Act (OSH Act) general duty clause states that employers must:

Test Question

13. Which is not a responsibility of an employee in developing an effective workplace violence prevention program?

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14. A successful workplace violence prevention plan includes management commitment, worksite analysis, training, program evaluation, and:

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15. Barriers to implementation of workplace violence prevent programs include:

Test Question

16. Which is a program begun in the 1940s to help employees with alcohol addiction?


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