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Burnout and Stress
Creating a Healthy Workplace

You can take the test without obligation. To earn CE credit, you need to pass the test, complete an evaluation, and register/pay for your Certificate of Completion. Your Certificate will be delivered online immediately upon completing the course registration. (There is no charge for free courses and online certificate delivery.)

  • You must score 70% or better to pass this test.
  • Select one answer for each question.
  • Review your selections before submitting the test for grading.
Test Question

1. When discussing burnout and job-related stress, it is important to know that:

Test Question

2. During the alarm stage, when the adrenal medulla pumps epinephrine, norepinephrine, and other catecholamines into the blood stream, the body responds by:

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3. Which action is an example of crossing professional boundaries?

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4. Vicarious trauma as experienced by a healthcare provider:

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5. Which person is at highest risk for vicarious trauma and compassion fatigue?

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6. The first stage of burnout is:

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7. As a defense against feelings of inadequacy, people experiencing burnout may attempt to protect themselves through which coping strategy?

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8. A manager comes home from work and spends the rest of the evening lying on the couch in front of the television. She says she is too tired to join her family as they prepare to go out to a movie due to the heavy demands she is facing at work. Which stage of burnout is described in this scenario?

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9. Which healthcare professional is at highest risk for burnout?

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10. Which is a risk factor for burnout?

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11. A staff therapist newly promoted to manager of the department has not received orientation to her new role, and there are no managerial mentors available to help her adjust. This new manager is at risk for a type of stress sometimes referred to as:

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12. Which action is a strategy to help oneself recover from burnout?

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13. An interdisciplinary team of managers and staff members is working to come up with strategies to reduce burnout. There is a heated discussion going on as they propose multiple ways to solve the problem. The group is at which step in the problem-solving process?

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14. Which is an example of assertive behavior as opposed to aggressive behavior?

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15. In order to increase the positivity of the work environment, the administrative team:

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16. Which is an example of a manager taking steps to reduce the incidence of burnout?

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17. A long-term care facility is assessing institutional strategies to prevent employee stress and burnout. This assessment focuses on:

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18. When taking action to create a healthy work environment, individuals should:


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