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Mental Health Crisis Intervention and Support for Patients

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You can take the test without obligation. To earn CE credit, you need to pass the test, complete an evaluation, and register/pay for your Certificate of Completion. Your Certificate will be delivered online immediately upon completing the course registration. (There is no charge for free courses and online certificate delivery.)

  • You must score 70% or better to pass this test.
  • Select one answer for each question.
  • Review your selections before submitting the test for grading.
Test Question

1. Which behavior would indicate a mental health emergency instead of a mental health crisis?

Test Question

2. A young mother who has feelings of anger toward her newborn may be experiencing which type of crisis?

Test Question

3. A person who has become overwhelmed with anxiety and for whom external supports become necessary is in which phase of crisis?

Test Question

4. To deal with her chronic fatigue due to caring for her two-month-old, a new stay-at-home mother uses the “you should sleep when your baby is sleeping” advice given to her by the nursing staff at the birth center. This response is an example of using which balancing factor?

Test Question

5. Which contributing factor increases the risk for a mental health crisis?

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6. A sign or symptom of crisis seen more often in younger children is:

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7. One of the goals of crisis intervention is to:

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8. In performing a focused assessment for a patient experiencing a mental health crisis, the emergency department triage nurse’s primary consideration is:

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9. Asking a patient, “What were you feeling when that happened?” is an example of which communication technique?

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10. Which is a correct statement about Roberts’ Seven-Stage Crisis Intervention Model?

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11. When attempting to de-escalate a mental health emergency with a patient who is threatening violent behavior, which action does the clinician take?

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12. Which is a true statement concerning the use of seclusion and restraints?

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13. A mental status examination includes an assessment of the patient’s:

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14. Which is a “red flag” that raises the possibility of an underlying medical condition causing a psychological problem?

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15. Which are typical behaviors that the clinician may observe in a patient with schizophrenia who is experiencing a mental health crisis?

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16. Patients with anxiety disorder in mental health crisis may present with:

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17. Which action by the clinician supports the autonomy of a patient experiencing a mental health crisis?

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18. A legal document that specifically puts forth a person’s preferences for future mental health treatment during a mental health crisis is called a:

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19. Prior to securing the involuntary admission of a patient for inpatient treatment during or following a mental health crisis, the clinician’s priority is to determine:


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