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Sheila Wheeler, Nursing CEU writer

Sheila  Wheeler MSN, RN

Sheila Wheeler


Since 1984, Sheila Wheeler has pioneered the field of telephone triage. She is author of the classic training manual Telephone Triage: Theory, Practice and Protocol Development (1993) and editor in chief of the first age-based, 5-Tier Triage, patient-centered guidelines, Telephone Triage Protocols for Pediatric and Adult Populations (1993). In 1994, Ms. Wheeler founded the annual national conference "Telephone Triage: Essentials for Expert Practice." Now retired, she is founder of TeleTriage Systems and a former consultant, expert witness, risk manager, product developer, researcher, and trainer. For more information on her work, visit

Nursing CEU Courses by Author Sheila  Wheeler

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