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Certificates FAQ

Answers to Common Questions about Certificates

Answers

How quickly can I get my CEU course Certificate of Completion?

All of our CEU courses are available online. You can take a course at any time. Your Certificate of Completion is available instantly after you successfully complete a course and your payment has been processed. Additionally, a link to the certificate will be emailed to you. If you create an account on our website, you will have access to all your certificates 24 hours a day, 7 days a week.

How do I get a copy of my previously-earned certificate(s)?

Sign in to your account to view/print your previously-earned certificates. If you do not have an account or do not see the course you are looking for listed in your account, contact us.

If you have forgotten your password, you can retreive your password by email. If you previously registered as a guest, contact us for assistance.

Can you mail me my certificate?

YES. There is a $5 fee to receive a certificate by mail. To request a certificate by mail, contact us.

Can you fax me my certificate?

YES. There is a $5 fee to receive a certificate by fax. To request a certificate by fax, contact us.

I can’t find the answer to my question. How can I contact you?

  • Use our website contact form
  • Call us at 707-937-0518. We are available Monday - Friday, 9 am - 5 pm, Pacific time.
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